+255 767 555 955 sales@iteam.co.tz Kimara Temboni, Dar es Salaam

Support

Technical support, repairs and maintenance from a local team you can reach.

Whether we installed your system or not, our technical team can help you keep computers, networks, internet, phones and security systems running.

Support services

  • Computer and network troubleshooting Diagnosis and repair of computer, network, internet and Wi-Fi problems.
  • Equipment repairs and upgrades Repairs, upgrades and replacement of failing equipment.
  • Preventive maintenance contracts Scheduled visits to check, update and test your systems.
  • Technical support and consultancy Advice on upgrades, new projects and the right technology for your budget.
  • Warranty support Help with warranty claims for products bought from iTeam.
  • Remote support Many problems can be solved remotely without a site visit.

Frequently asked questions

Do you support systems you did not install?

Yes. We assess the existing setup first, then support or fix it.

What does a maintenance contract include?

Scheduled visits, system checks and updates, and priority support. We agree the scope and frequency with you.

How do I follow up on my order?

Call or WhatsApp us with your order number and we will update you.

Request support

Send us an enquiry